Emlivo support
Tell us what happened
Include the app version, phone model and the step where you got stuck. Never send a password, full card details or private media in your first message.
Write to supportsupport@emlivo.huContact
Direct help for scanning, accounts and orders — no sign-in required.
Scan and playback
Recognition, camera access, video start, sound or full-screen playback.
Account and privacy
Sign-in, email confirmation, data access, export, retention or deletion.
Orders and downloads
Payment, processing, Save to Photos, fulfilment, tracking or a complaint.
Privacy and formal notices
The legal documents contain the data-controller and complaint details. You can also start with support@emlivo.hu, and we will route the request correctly.